Last updated: September 2026
When scanning, the camera image is read on your device to find the serial number and deleted straight away. Scanning images are never uploaded or stored.
Photos you add to a collection entry stay on your device. A photo you choose to attach to a Submit Data request is uploaded to online storage so the submission can be reviewed.
Your data is never sold, and is shared only with the service providers below, to run Picave.
Each service has its own privacy policy.
Your data is stored securely on Supabase servers.
You can delete your account at any time in the app, under Settings, Delete Account. It is removed straight away, along with everything listed below.
You can also email picave@potentinnovations.com with the subject line Account Deletion Request. Include the email address associated with your account in the message body. Emailed requests are processed within 21 business days.
The following data will be deleted:
Deleting your account does not cancel a Picave Pro subscription. Cancel it through the App Store or Google Play.
Anonymous, non-identifiable usage data may be retained for up to 30 days for security and fraud prevention purposes.
For any privacy-related questions, reach out at picave@potentinnovations.com.